Technical Support
 

Compu Wholesale Stock RA Policy
 

All returns, warranty or dead-on-arrival (DOA) claims for all products are to be directed in the first instance to your Account Manager at Compu Wholesale.

No claims or returned goods will be accepted without a completed RA Form and a valid RA Number. Goods returned without the correct documentation will be returned at the reseller’s expense. Our RA Form is available for download below.

For all items considered DOA it is imperative you contact your account Manager immediately and fill out an RA form. Manufacturers each have their own returns policies, which must be strictly adhered to. Failure to do this will very likely jeopardize our ability to process your DOA claim. Once an RA Number has been issued the end-user receipt, showing the date of sale, and all components need to be returned in original packing.  Any missing components will be charged at the retail cost.

Compu Wholesale RA Form (Right click, and choose “Save As” to save a local copy)
 

Phone: (08) 9474 4990 Fax: (08) 9367 9004
Address: 43 Labouchere Rd, South Perth WA 6151
Postal Address: PO Box 1354, South Perth WA 6951
Email Address: service@servicewest.com.au
 

Company Profile: ServiceWest

ServiceWest is a company dedicated to the service and repair of Information Technology equipment. ServiceWest evolved from the combined service departments of industry leading IT companies, JH Computer Services and Compu Wholesale.

The Service Department identified the need to be seen as an Independent Service Organisation free from any ties to a particular computer dealer or wholesaler where we could supply our services to ends users and dealers alike without conflict.

ServiceWest was formed to provide warranty and out of warranty repairs to most IT equipment. ServiceWest has authorised accreditations to perform warranty service to Acer File Servers, Commercial Desktop, LCD TV’s and Notebook computers. We are also Lexmark’s Premier Service Centre in WA,  making ServiceWest leaders in repairs and maintenance.

All ServiceWest Technical staff are fully trained and authorised by the product manufacturers and we have engineers trained as Microsoft Certified Professional's who are able to consult, design and commission Windows Networks and Internet Solutions.

The management and staff of ServiceWest recognise that a commitment to quality and customer service is essential if we are to continue to be competitive and to supply our clients with the best possible service and are therefore committed to maintaining our Quality Assurance ISO 9002 Standards.

ServiceWest's goal is to continue to supply a professional quality workmanship and service, in order to generate long term working partnerships with its valued customers. We aim to be seen as the premier Information Technology Repair Centre in Perth.
 

Acer Technical Support - 1300 365 100
Canon Infoline - (08) 9347 2345
Epson Customer Call Centre - 1300 361 054
Kyocera Printer Support - 1300 368 885
NEC Notebooks and PC's - 1300 780 103